Parcels

There is high demand for tickets to the forecourt events and many are expected to sell out. To avoid disappointment, we highly recommend purchasing your tickets online before travelling to the Opera House. A temporary box office on the Eastern Side, near the ticket scanning point, will be open approximately 30 minutes prior to gates opening each day.

For safety and security reasons there will be no pass-outs at any of the forecourt events. You won’t be able to re-enter once you have left the venue.

Please refer to our General Terms and Conditions for Tickets and Attendance and contact our Box Office on (02) 9250 7777 as soon as possible to enquire about options available to you.

Yes. The safety and security of our visitors, patrons and staff is our highest priority. Opera House security will be scanning and checking bags on entry. Please travel lightly and do not bring items that are not permitted as per our conditions of entry.

Cashless payment methods are strongly recommended. Please bring a credit or debit card for any on-site purchases to assist with swift transactions and alleviating queue times. 

There are no ATM facilities available on the forecourt. Please bring a credit or debit card for any on-site purchases to assist with swift transactions and alleviating queue times. 

For the safety of everyone at the event, certain items not permitted. No umbrellas, strollers, chairs, laser pointers, sparklers, professional cameras or recording devices or selfie sticks, sharp knives or objects. No oversized items larger than an A4 piece of paper including extra-large backpacks, briefcases and suitcases. All bags will be checked on entry, your cooperation is appreciated. Please check conditions of entry for more information about what can and cannot be brought into the event.

There is no cloaking facility on the forecourt. Please check conditions of entry for more information about what cannot be brought into the event and leave these items at home.

The health, safety and wellbeing of everyone at the Opera House is our top priority. In line with this commitment, the Opera House is a smoke-free site; this includes cigarettes, vapes, e-cigarettes, cigars and water pipe tobacco smoking. Read our Smoke-free Environment Policy.

Unless it is deemed unsafe to do so, all On the Steps performances will proceed rain, hail or shine. There is no shade available in the public viewing area on the forecourt. Visitors are encouraged to check the weather and come prepared. Wear a hat, sunscreen and protective clothing. Please check conditions of entry for more information about what can and cannot be brought into the event.

No BYO alcohol, beverages, food or glass. Ticketholders are welcome to bring their own water bottle (as long as it isn’t made of glass). Refillable water stations will be available on site.

There will be food trucks and a fully licensed bar operating on site from when gates open until shortly before the end of the concert. Vegan and vegetarian options, as well as both non-alcoholic and alcoholic drinks will be available for purchase.

Access to the Forecourt is via security checkpoint underneath the Monumental Steps. Signage will be in place to direct you on the day.

Visitors are strongly encouraged to leave their car at home and use public transport wherever possible. Please plan ahead and allow plenty of extra travel time when arriving for an event. 

More information about public transport, riding or walking.

Refer to the event information for age restrictions. Children aged 15 years and under must be accompanied at all times. The Opera House is committed to the safety and wellbeing of children that visit or engage with us. Read our Child Safety Policy.